Returns & Exchanges
At TrendingCustom, we want you to be completely satisfied with your personalized purchase. If your order arrives damaged or doesn't match your customization, our 30-day return policy ensures a hassle-free resolution.
Initiate Your Request
Contact our customer support team within 30 days of delivery with your order number and a brief explanation of the issue.
Submit Quality Proof
Provide clear photos of the item and the packaging to help us verify the damage or customization error for a faster approval process.
Receive Authorization
Once your request is approved, our team will provide you with a return authorization number and the specific shipping instructions for your return.
Get Your Refund or Replacement
After we receive and inspect your item, we will process a full refund to your original payment method or ship out a corrected replacement at no extra cost.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing